Changes in the Consumer Defense Law

The Ministry of Commerce issued a resolution to establish a commission to reform the current law. What are the plans, and how will new forms of consumption—including e-commerce—be incorporated? SUMMARY: Amendment to the Law: The Argentine government is working on a new Consumer Protection Code that will address e-commerce and artificial intelligence, with the goal of updating the current legislation that

Apr 13, 2024

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General

The Secretariat of Commerce issued a resolution to set up a commission to reform the current Law. What is being considered and how they will incorporate new forms of consumption, including E-commerce.

SUMMARY

Modification of the Law: The Argentine government is working on a new Consumer Defense code that will address e-commerce and artificial intelligence, with the aim of updating the current 30-year-old legislation.

Warranty ExtensionThe proposal is to extend the legal product warranty from 6 months to 2 years, which will be a consumer right at no additional cost.

Fines RegimeFor companies, a regime of payment of fines will be incorporated to 50%, allowing to close the procedure in Justice if they choose to pay half of the amount charged.

E-commerce and AIThe code will seek to equalize the rights of online consumers with traditional ones and legislate on the use of artificial intelligence in consumption, limiting artificial sales campaigns and reputational rating.

Source: infobae.com

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Sergio Silva

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